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CW Resources, Inc. LogoCW Resources, Inc.

Administrative Clerk

Washington, District of Columbia•Full-time
$19.39+ hourly
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About the Job
CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!
Take a glimpse into why CW might be the right place for you: https://tinyurl.com/9yc7h8um

  • Location: Library Of Congress, Washington DC 
  • Shift: Monday to Friday 8:00am-4:30pm with possible weekends.

Join our team as an Administrative Clerk and help keep our office running smoothly. If you’re organized, dependable, and enjoy supporting a busy workplace, CW would love for you to APPLY!

  • Answer and direct incoming phone calls, take accurate messages, and handle routine inquiries.
  • Greet visitors and provide appropriate assistance or direction.
  • Enter data accurately and keep databases, logs, and tracking systems up to date.
  • Scan, file, organize, and maintain physical and electronic records in line with company policies.
  • Process incoming and outgoing mail, packages, and deliveries.
  • Draft, format, and distribute emails, memos, reports, and other business documents.
  • Support HR and management with administrative tasks, including accommodation requests and accessible communication needs.
  • Monitor office supply levels, maintain inventory, and place orders when needed.
  • Schedule appointments, meetings, and conference room reservations.
  • Operate standard office equipment such as copiers, scanners, phones, and computers.
  • Prepare and organize documents for meetings, presentations, and internal communications.
  • Assist with basic bookkeeping tasks or invoice processing as assigned.
  • Coordinate with internal departments to support workflow and ensure tasks are completed on time.
  • Maintain confidentiality and handle sensitive information with discretion.

What You’ll Need to Be Successful: 
  • Minimum of 2 years of administrative or clerical experience in an office environment.
  • Familiarity with data entry, recordkeeping, and document management.
  • Proficiency with standard office equipment (copiers, scanners, multi‑line phone systems).
  • Proficiency in using office software such as Microsoft Outlook, Word, Excel, and Teams.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • Valid driver’s license.
  • Valid RealID
  • Must be able to obtain and maintain government base access.

Bonus If You Have These Skills:
  • Associate degree in business administration, office management, or related field.
  • Additional coursework or training in office administration, business, or a related field.
  • Strong organizational and time‑management skills with the ability to prioritize tasks effectively.
  • Excellent verbal and written communication skills.
  • High level of accuracy and attention to detail.
  • Strong customer service orientation and professional demeanor.
  • Ability to work independently as well as collaboratively with a team.
  • Comfortable learning new software systems and adapting to changing processes.
  • Problem‑solving skills and the ability to handle unexpected issues calmly and efficiently.

Why You'll Love This Job:
  • You’ll be a part of a mission-driven team that values your hard work and helps you grow. 
  • Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
  • Opportunities for advancement-grow your career with us!

Explore Our Generous Benefits Package:
  • Employer Sponsored Benefits Includes:
    • Insurance - Medical, Dental, Vision
    • Telemedicine
    • Retirement Plan & Match Options
    • Disability Plans
    • Life Insurance - Accidental Death & Dismemberment and Group Term Life.
    • Paid Holidays & Vacation
    • Sick & Personal Time
  • Voluntary Benefits Offered Includes:
    • Hospital Indemnity, Accident, Critical Illness & Voluntary Life

Physical & Environmental Demands:
  • Environment: This position is primarily based in an on-site, professional office environment. The workspace is climate-controlled, well-lit, and furnished with standard office equipment. Occasional movement between various office areas, meeting rooms, or adjacent facilities may be required.
  • Physical Activity: The role involves sitting for extended periods to perform desk-based tasks such as typing, reviewing documents, and using a computer. There will also be occasional standing, walking, bending, and reaching required to retrieve files, operate office equipment, or move between workstations.
  • Lifting and Carrying: The position may require lifting or carrying office supplies, file boxes, or packages weighing up to 20-25 pounds. When necessary, assistance or proper lifting techniques should be employed.
  • Manual Dexterity and Visual Acuity: The position requires frequent use of hands and fingers for typing, data entry, filing, and operation of standard office equipment. The ability to read and interpret printed and digital materials-including emails, spreadsheets, and reports-is essential, with normal or corrected vision.
  •  Noise Level: The office environment typically has a low to moderate noise level, consistent with most office settings. There may be occasional increases in noise during meetings or high-volume work periods.
  • Office Equipment Use: Regular use of computers, telephones, copiers, scanners, and printers is necessary. The position may involve troubleshooting or coordinating with technical support to resolve equipment-related issues.
  • Multitasking and Mental Focus: The role requires sustained concentration and the ability to manage multiple tasks or interruptions efficiently without sacrificing accuracy or attention to detail.
  • Work Hours and Flexibility: Standard business hours are typically followed; however, flexibility may be required, including occasional extended hours to meet deadlines or assist with special projects.
  • Reasonable accommodations can be provided.

CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!
We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.
Company Overview: CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Pay Transparency Disclaimer: We are committed to pay transparency. Compensation for this role is determined in good faith and based on job‑related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.

Copy and paste the link below into your web browser to view the posters pertaining to:
  • Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors
  • CW’s Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl
  • Please E-mail: hrhelp@cwresources.org to submit a request for accommodation with the application process.
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