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CW Resources, Inc. LogoCW Resources, Inc.

Director of Business Services

Remote•United States•Full-time
$90,000 - $142,000 annually
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About the Job
CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

Take a glimpse into why CW might be the right place for you: https://tinyurl.com/9yc7h8um
  • Location: Onsite in New Britain, CT
  • Schedule: 8:00am to 4:00pm 
  • Salary: Compensation ranges from $90k to $142k, based on experience, education, and qualifications.
  • Ability to travel Nationally up to 25% of the time.
 
CW Group is seeking an experienced Director of Business Services to lead critical business operations that support our mission and long‑term growth. This position plays a central role in shaping business processes, guiding cross‑functional collaboration, and supporting enterprise‑level decision‑making.
 
Strategic & Operational Leadership:
  • Drive long‑range strategic planning, including SWOT analyses that inform organizational direction.
  • Provide daily leadership to business services teams to ensure operational excellence and seamless execution.
  • Oversee electronic business file management systems, reporting cycles, and audit‑ready documentation.
  • Lead preparation for external audits and ensure quality control, accuracy, and compliance.
Pricing & Estimating Leadership:
  • Maintain compliant estimating systems, including the Estimating Manual aligned with DFARS 252.215‑7002.
  • Lead competitive, compliant pricing strategies for federal solicitations in alignment with FAR, DFARS, CAS, and agency requirements.
  • Interpret complex solicitations and develop accurate cost models, narratives, and pricing structures.
  • Manage cost volumes, cost/price analyses, subcontractor inputs, BOEs, rate justifications, and audit‑ready pricing documentation.
  • Support fact‑finding, negotiations, and engagements with DCAA, DCMA, and customer pricing teams.
  • Improve pricing tools, templates, and processes to enhance accuracy, repeatability, and compliance.
Contract Management:
  • Oversee cradle‑to‑grave administration of federal prime contracts and subcontracts, ensuring full regulatory compliance.
  • Maintain clause databases, compliance plans, and contract documentation.
  • Lead negotiations for new and existing contracts, including pricing, workload, and union agreements.
  • Manage contract deliverables, renewals, CPARS responses, and reporting cycles.
  • Serve as primary liaison with Contracting Officers and government stakeholders.
  • Conduct risk assessments, regulatory reviews, and ongoing compliance monitoring, including cybersecurity and CMMC requirements.
  • Develop relationships with Project Management to enhance performance and compliance (SOW/PWS, Terms & Conditions) on existing and new projects.
Subcontract Management:
  • Maintain the Purchasing Manual in accordance with DFARS 252.244‑7001.
  • Lead subcontract formation, competitive sourcing, cost/price analysis, negotiation, and full lifecycle administration.
  • Ensure audit‑ready subcontract files and compliance with CPSR and federal standards.
  • Conduct supplier risk assessments, performance evaluations, and compliance monitoring.
  • Develop and implement subcontracting policies, procedures, and training programs to strengthen governance and performance.
What You’ll Need to Be Successful: 
  • Bachelor’s degree in Business, Management, or related field is required
  • Minimum of twelve (12) years of relevant experience in federal contracting, pricing, procurement, or related disciplines.
  • Minimum of (6) years of experience in a supervisory or leadership role, demonstrating the ability to guide teams and manage complex workloads.
  • Proficiency in Microsoft Office Suite, including the ability to create reports, presentations, and analytical tools.
  • Ability to handle confidential information with discretion and maintain the highest standards of professionalism.
  • Ability to travel nationally, up to 25% of the time. 
  • Valid driver’s license.
  • Valid RealID
  • Must be able to obtain and maintain government base access. 
Bonus If You Have These Skills:
  • Deep and comprehensive understanding of the full contract management lifecycle, from pre‑award through closeout.
  • Demonstrated expertise in managing SCA contracts, union agreements, and health and welfare benefit structures.
  • Strong analytical skills with the ability to interpret data, identify trends, and make informed, data‑driven decisions.
  • Exceptional communication abilities, paired with advanced critical‑thinking and problem‑solving skills.
  • Ability to thrive in a fast‑paced, high‑pressure environments while maintaining accuracy and composure.
  • Strong leadership presence with the ability to collaborate effectively, manage competing priorities, and drive results.
  • High level of integrity, attention to detail, and commitment to excellence in all aspects of work.
Why You'll Love This Job:
  • You’ll be a part of a mission-driven team that values your hard work and helps you grow. 
  • Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
  • Performance‑based incentive compensation.
  • Opportunities for advancement—grow your career with us! 
Explore Our Generous Benefits Package:
  • Employer Sponsored Benefits Includes:  
    • Insurance - Medical, Dental, Vision.
    • Telemedicine.
    • Retirement Plan & Match Options.
    • Disability Plans.
    • Life Insurance.
    • Paid Holidays & Vacation.
    • Sick & Personal Time.
  • Voluntary Benefits Offered Includes: 
    • Hospital Indemnity, Accident, Critical Illness & Voluntary Life
Physical & Environmental Demands: 
  • Office Environment: This position is primarily based in a professional office environment. The incumbent is expected to work full-time on-site, performing duties at a desk and utilizing standard office equipment including computers, telephones, printers, and other technology tools. The environment is climate-controlled with moderate noise levels consistent with office operations.
  • Extended Hours: The position may occasionally require work outside of standard business hours, including early mornings, evenings, or weekends, to meet organizational deadlines, participate in meetings, respond to urgent matters, or attend events and conferences.
  • Manual Dexterity: Frequent and sustained use of hands and fingers to operate a computer keyboard, mouse, telephone, and other office equipment is required. The role involves repetitive motion and fine motor skills for data entry, document review, and written communication.
  • Visual and Hearing Acuity: Must possess sufficient visual acuity to read detailed documents, analyze spreadsheets, review dashboards, and interpret data displayed on computer screens or in printed form. Adequate hearing is necessary to communicate effectively in both individual and group settings, whether in person, by phone, or via virtual platforms such as Zoom or Microsoft Teams.
  • Mobility and Physical: The position involves occasional standing, walking, bending, reaching, and lifting or moving items up to 20 pounds, such as program materials, documents, or presentation equipment. Occasional movement between departments, meeting rooms, and partner sites is required.
  • Confidentiality and Ethics: The role involves handling sensitive information and requires strict adherence to confidentiality protocols and ethical standards.
  • Travel: This role may require travel, including both local and out-of-state trips. Travel may involve attending job fairs, workshops, conferences, conducting site visits, supporting program implementation, or representing the organization at external meetings. 
  • Reasonable accommodations can be provided. 
CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!
 
We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.
 
Company Overview: CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all. 
 
Pay Transparency Disclaimer: We are committed to pay transparency. Compensation for this role is determined in good faith and based on job‑related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.
 
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