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CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

Take a glimpse into why CW might be the right place for you: https://tinyurl.com/9yc7h8um

Location: New Britain, CT (Onsite).
Shift: 8:00am to 4:30pm.
Pay: Compensation ranges from $61k to $63K, based on experience, education, and qualifications.
Travel Requirement: National Travel up to 50% is required for this role.

CW is seeking a compassionate, motivated Employee Wellness Coordinator to help make a difference in the lives of employees across our organization. In this role, you’ll support well‑being, encourage growth, and help create a workplace where people feel valued and supported.

Responsibilities:

Offer individualized support and advocacy for employees experiencing personal or workplace challenges.
Assist with housing-related concerns, including locating housing, navigating landlord issues, and understanding tenant rights.
Support employees in accessing educational and professional development opportunities.
Provide confidential referrals to Employee Assistance Program (EAP) services, including mental health, substance use, financial counseling, and related supports.
Coordinate with EAP providers to ensure employees receive timely and appropriate assistance.
Conduct follow-up with employees to ensure referred services are meeting their needs.
Develop, maintain, and update a national database of community resources using Salesforce.
Build and maintain relationships with community organizations, agencies, and service providers to support referrals and collaboration.
Plan, coordinate, and facilitate wellness workshops and training sessions on topics such as stress management, financial wellness, and work–life balance.
Collaborate with internal departments to identify wellness needs and support organization-wide initiatives.
Maintain accurate, timely documentation of employee interactions, referrals, and follow-ups in Salesforce.
Collect and analyze data to evaluate program effectiveness and identify opportunities for improvement.
Prepare and deliver regular reports to Human Resources on wellness trends, program outcomes, and employee needs.
Supervise and support the Employee Wellness Administrative Assistant, including task delegation, workflow oversight, and performance feedback.

What You’ll Need to Be Successful:

Bachelor's degree in social work, Human Services, Psychology, counseling, or related fields.
Minimum of 2–4 years of experience in employee wellness, social services, case management, counseling, or related support roles.
Experience working with individuals from a wide range of backgrounds, including those facing personal, financial, housing, or mental health challenges.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Proficiency in Salesforce or similar platforms for documentation, tracking, and reporting.
Strong knowledge of community resources, including housing, education, and employee assistance support services.
Ability to maintain confidentiality and handle sensitive information with discretion.
Valid driver’s license.
Valid Real ID.
Ability to travel nationally to various company locations and community resource centers.

Bonus If You Have These Skills:

Bachelor’s degree in Social Work, Human Services, Psychology, or a related field.
Certification in mental health or wellness (e.g., Certified Employee Assistance Professional (CEAP), Certified Wellness Practitioner (CWP), or similar).
Familiarity with laws and regulations related to employee wellness and mental health.
Strong understanding of employee assistance program (EAP) best practices.
Strong interpersonal and communication skills with the ability to build trust and rapport.
Strong organizational skills with the ability to manage multiple cases, tasks, and deadlines.
Strong presentation and facilitation skills for leading workshops and wellness sessions.
Strong writing skills for documentation, reporting, and communication with HR and leadership.
Excellent problem‑solving, conflict‑resolution, and decision‑making abilities.

Why You'll Love This Job:

You’ll be a part of a mission-driven team that values your hard work and helps you grow.
Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
Opportunities for advancement—grow your career with us!

Explore Our Generous Benefits Package:

Employer Sponsored Benefits Includes:

Insurance - Medical, Dental, Vision.
Telemedicine.
Retirement Plan & Match Options.
Disability Plans.
Life Insurance.
Paid Holidays & Vacation.
Sick & Personal Time.

Voluntary Benefits Offered Includes:

Hospital Indemnity, Accident, Critical Illness & Voluntary Life.

Physical & Environmental Demands:

Office Environment: This position is primarily based in a professional office environment. The incumbent is expected to work full-time on-site, performing duties at a desk and utilizing standard office equipment including computers, telephones, printers, and other technology tools. The environment is climate-controlled with moderate noise levels consistent with office operations.
Extended Hours: The position may occasionally require work outside of standard business hours, including early mornings, evenings, or weekends, to meet organizational deadlines, participate in meetings, respond to urgent matters, or attend events and conferences.
Manual Dexterity: Frequent and sustained use of hands and fingers to operate a computer keyboard, mouse, telephone, and other office equipment is required. The role involves repetitive motion and fine motor skills for data entry, document review, and written communication.
Visual and Hearing Acuity: Must possess sufficient visual acuity to read detailed documents, analyze spreadsheets, review dashboards, and interpret data displayed on computer screens or in printed form. Adequate hearing is necessary to communicate effectively in both individual and group settings, whether in person, by phone, or via virtual platforms such as Zoom or Microsoft Teams.
Mobility and Physical: The position involves occasional standing, walking, bending, reaching, and lifting or moving items up to 20 pounds, such as program materials, documents, or presentation equipment. Occasional movement between departments, meeting rooms, and partner sites is required.
Confidentiality and Ethics: The role involves handling sensitive information and requires strict adherence to confidentiality protocols and ethical standards.
Travel: This role may require travel, including both local and out-of-state trips. Travel may involve attending job fairs, workshops, conferences, conducting site visits, supporting program implementation, or representing the organization at external meetings.
Reasonable accommodations can be provided.

CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

Company Overview:
CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Pay Transparency Disclaimer:
We are committed to pay transparency. Compensation for this role is determined in good faith and based on job‑related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.

Copy and paste the link below into your web browser to view the posters pertaining to:

Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors
CW’s Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl
Please E-mail: hrhelp@cwresources.org to submit a request for accommodation with the application process.

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