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CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

Take a glimpse into why CW might be the right place for you: https://tinyurl.com/9yc7h8um

Location: New Britain, CT (Onsite).
Shift: 8:00am to 4:30pm.
Salary: Compensation ranges from $110k to $130k, based on experience, education, and qualifications.

Local & National Travel up to 25% of the time required for this role.

CW is seeking a Human Resource Manager who is passionate about supporting people, strengthening workplace culture, and contributing to an environment where employees feel respected, included, and empowered to do their best work:

Serve as the primary resource for employee relations matters, providing guidance, coaching, and support to employees and managers.
Maintain accurate and confidential employee records while ensuring proper HR documentation practices are consistently followed.
Escalate complex, high‑risk, or sensitive employee relations issues to appropriate leadership.
Lead, supervise, and develop a high‑performing HR team to ensure consistent, high‑quality service delivery.
Travel to various local and national sites (up to 25%) to support employee relations, training, and HR initiatives.
Administer and effectively use HR systems (HRIS, applicant tracking, performance management tools).
Analyze, interpret, and present HR metrics and reports to leadership, translating data into meaningful insights and recommendations.
Ensure data accuracy and timely reporting across all HR systems.
Partner with managers on performance management, corrective action processes, and conflict resolution.
Ensure compliance with federal, state, and local employment laws, including wage and hour, leave administration, EEO, ADA, FMLA, and related requirements.
Develop, Implement and maintain HR policies, procedures, and employee handbook provisions.
Ensure HR practices are applied consistently, fairly, and in alignment with legal requirements and organizational policies.
Identify opportunities for process improvement and recommend enhancements to strengthen HR operations.
Conduct audits, identify gaps, and ensure HR compliance with organizational, government, and contract obligations.
Identify potential compliance risks and escalate concerns appropriately.
Support recruitment initiatives and workforce planning efforts as needed.
Promote and maintain a positive, welcoming, and engaging workplace culture.

What You’ll Need to Be Successful:

Bachelor’s degree in Human Resources, Business Administration, or a related field.
Minimum of 5–7 years of progressive HR experience.
Minimum of 2–3 years of supervisory or team‑lead experience.
Experience with HR metrics, dashboards, and data‑driven decision‑making.
Progressive employee relations experience, including leading investigations, advising managers, and guiding HR staff through complex or sensitive matters.
Strong knowledge of federal, state, and local employment laws.
Ability to maintain strict confidentiality and handle sensitive information with discretion and sound judgment.
Proficiency with HRIS systems and Microsoft Office Suite (Word, Excel, PowerPoint)
Valid RealID
Must be able to obtain and maintain government base access.

Bonus If You Have These Skills:

HR certifications such as PHR, SPHR, SHRM‑CP, SHRM‑SCP, or other relevant HR certifications.
Consistently maintain a high level of professionalism and represent the organization with integrity in all interactions.
Excellent written and verbal communication skills, with the ability to convey information clearly and professional.
Strong leadership capabilities, including the ability to motivate, guide, and develop a team.
Strong problem‑solving and sound decision‑making abilities.
Ability to manage multiple priorities effectively in a fast‑paced, dynamic environment.

Why You'll Love This Job:

You’ll be a part of a mission-driven team that values your hard work and helps you grow.
Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
Opportunities for advancement—grow your career with us!

Explore Our Generous Benefits Package:

Employer Sponsored Benefits Includes:
- Insurance - Medical, Dental, Vision.
- Telemedicine.
- Retirement Plan & Match Options.
- Disability Plans.
- Life Insurance.
- Paid Holidays & Vacation.
- Sick & Personal Time.
Voluntary Benefits Offered Includes:
- Hospital Indemnity, Accident, Critical Illness & Voluntary Life.

Physical & Environmental Demands:

Office Environment: This position is primarily based in a professional office environment. The incumbent is expected to work full-time on-site, performing duties at a desk and utilizing standard office equipment including computers, telephones, printers, and other technology tools. The environment is climate-controlled with moderate noise levels consistent with office operations.
Extended Hours: The position may occasionally require work outside of standard business hours, including early mornings, evenings, or weekends, to meet organizational deadlines, participate in meetings, respond to urgent matters, or attend events and conferences.
Manual Dexterity: Frequent and sustained use of hands and fingers to operate a computer keyboard, mouse, telephone, and other office equipment is required. The role involves repetitive motion and fine motor skills for data entry, document review, and written communication.
Visual and Hearing Acuity: Must possess sufficient visual acuity to read detailed documents, analyze spreadsheets, review dashboards, and interpret data displayed on computer screens or in printed form. Adequate hearing is necessary to communicate effectively in both individual and group settings, whether in person, by phone, or via virtual platforms such as Zoom or Microsoft Teams.
Mobility and Physical: The position involves occasional standing, walking, bending, reaching, and lifting or moving items up to 20 pounds, such as program materials, documents, or presentation equipment. Occasional movement between departments, meeting rooms, and partner sites is required.
Confidentiality and Ethics: The role involves handling sensitive information and requires strict adherence to confidentiality protocols and ethical standards.
Travel: This role may require travel, including both local and out-of-state trips. Travel may involve attending job fairs, workshops, conferences, conducting site visits, supporting program implementation, or representing the organization at external meetings.
Reasonable accommodations can be provided.

CW’s Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!

We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

Company Overview: CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Pay Transparency Disclaimer: We are committed to pay transparency. Compensation for this role is determined in good faith and based on job‑related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.

Copy and paste the link below into your web browser to view the posters pertaining to:

Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors
CW’s Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl
Please E-mail: hrhelp@cwresources.org to submit a request for accommodation with the application process.

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